AutoRaptor Blog

Dealership CRM insights and sales growth ideas

Sep 26, 2018

10 Dealership Customer Retention Strategies Clients Respond to Best

Ignoring existing clients is one of the worst things a car dealer can do. Not only does it put dealers at risk for negative customer service reviews, but it can also drastically affect their chance of being profitable because existing clients are up to 70% more likely to make a purchase. When lead generation is […]

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Sep 26, 2018

How to Make a Car Return Policy That Will Stop Client Confusion

Car dealers aren’t legally required to provide a car return policy, but that doesn’t mean it’s not a good idea to create one. A well-written car return policy can help prevent client confusion, and it can help dealers avoid difficulty any time a customer tries to return a vehicle. When someone tries to return a […]

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Sep 19, 2018

10 of the Best Tips for Overcoming Rejection in Sales with Confidence

The only way to secure a lasting career in the car business is to master the art of overcoming rejection in sales. The word “no” is part of every car dealer’s daily vocabulary, but not everyone has the same approach to overcoming rejection in sales. Anyone who’s spent more than two minutes working for a […]

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Sep 5, 2018

15 Ways to Improve Dealership Security to Reduce Vehicle Theft

You invest too much money into your vehicle inventory to make dealership security an afterthought. According to the FBI’s Uniform Crime Reporting Program, almost 800,000 vehicles were stolen in 2016 showing that car theft has increased by just over 7% since 2015. While these totals are 30% lower than 2007 insights, auto dealers are still […]

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Aug 31, 2018

How to Get Better Car Dealer Ratings and Repair Bad Reviews Online

Car dealer ratings are a crucial component to the success of any dealership, but what happens if there are more negative reviews than good? If your team is feeling defeated, then it’s time to take a look at how to get better car dealer ratings and how to repair bad reviews online. Interested in an […]

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Aug 29, 2018

How to Keep an Auto Dealer License in Good Standing

Don’t let an expired auto dealer license get in the way of dealership success. Existing dealership owners already know the process to get an initial auto dealer license can be daunting, but without one, you can’t sell cars. Period. Each state has their own set of licensing obligations to guarantee legal and ethical practices toward […]

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Aug 22, 2018

10 Ways E-Contracting Can Help Increase Dealership Profits

If you’re looking to increase dealership efficiency and profitability, then it’s time to take a closer look at the benefits of e-contracting. E-contracting has gained in popularity with dealerships and car buyers alike, especially over the last several years. Besides the positive impacts of environmental awareness, dealerships are noticing a plethora of other benefits that […]

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Aug 15, 2018

3 Vehicle Disclosure Forms Every Sale Needs to be Audit-Proof

Don’t let missing vehicle disclosure forms stand in the way of a perfect dealership audit. Vehicle disclosure forms are used so frequently that dealers sometimes forget how important they are to the car sales process, and like any compliance matters, they’re worth analyzing before you’re the victim of an unexpected audit. Anytime you sell a […]

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Aug 8, 2018

10 Affordable BDC Best Practices That Will Ease Dealership Stress

The easiest way to eliminate dealership stress is to arm yourself with BDC best practices that won’t break the bank. The business development office has evolved over the years, especially with the improvements made to digital car sales, particularly customer relationship management (CRM) software. Yet even with these advancements, dealers aren’t always sure which BDC […]

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Aug 1, 2018

What Happens When a Dealer Surety Bond Needs to be Renewed?

Don’t let dealer surety bond trouble bring business to a screeching halt. Most car dealership insurance policies are put in place to protect the seller, but a dealer surety bond works differently. While it’s possible to obtain surety bonds through insurance agents, they’re not recognized as insurance policies, and they’re not used for a car […]

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Jul 27, 2018

How to Improve Your Lead Management Process and Stop Losing Sales

If you feel like you’ve been struggling to attract new clients and close enough deals, then it might be the perfect time to rethink your lead management process. A few simple changes to your approach can boost traffic and get more serious car buyers into your showroom. Interested in an Affordable, Full-Featured Auto Dealer CRM? […]

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