AutoRaptor Blog
Jan 16, 2017
You may be a big fan of spot delivery in your dealership, but if you’re not doing it right, you may be hearing from the FTC. Ask any dealership employee what their busiest times are, and you’ll likely always get the same answer: nights and weekends. This is when the average buyer is home from […]
Read postJan 11, 2017
Why implement an auto repair financing program? Bigger close rates, more revenue, and better customer service. A customer walks into your shop with a problem: his brakes make a loud, grinding sound when coming to a stop. Your service team takes a look, and the problem keeps getting bigger: rusted calipers, old brake pads, and […]
Read postJan 9, 2017
“How can I earn your business today?” and other clichéd car sales terminology. If you haven’t said them in real life, you’ve heard them on TV. One of the most identifiable clichés is the car sales terminology used by so many auto sales reps over the years. And the worst part is, at some point in time, […]
Read postJan 4, 2017
Volkswagen’s error has cost the company billions of dollars, but the VW settlement could mean profit for your dealership if you follow all the rules. Until recently, Volkswagen had a pristine reputation in the auto industry. They were viewed as a reliable, trusted brand with a legion of loyal followers. Unfortunately, the company found out […]
Read postJan 2, 2017
“Operation Collection Protection” targets illegal debt collection practices across the country. Is your dealership in compliance? You are undoubtedly familiar with the Federal Trade Commission, aka the FTC. The FTC is the government agency that works on behalf of consumers to prevent fraudulent, deceptive, and unfair business practices — and that includes monitoring anything fishy […]
Read postDec 28, 2016
Keep an arsenal of Tesla facts on-hand to ensure you’re ready to answer any customer question Tesla Motors gained the attention of the world as an automotive innovation powerhouse. Unlike older companies, such as Ford and Honda, Tesla has only been around since 2003. Silicon Valley engineers Martin Eberhard and Marc Tarpenning founded the company […]
Read postDec 26, 2016
Craft an effective, thorough compliance officer job description if you want to find the right person to ensure your dealership is on the up-and-up. You’re no stranger to high turnover rates in the sales department. You put the time and effort into supporting your sales team, but it just seems to be the nature of […]
Read postDec 21, 2016
Upselling techniques in auto dealerships should be encouraged, developed internally, and always keep the customers’ best interests in mind. When you first started selling cars, you were probably thrilled to make a sale. Any sale. As long as you were moving inventory and making your monthly numbers, you were pleased as punch. However, as you […]
Read postDec 19, 2016
The world of automotive technology has its foot on the gas pedal — can you keep up? “That the automobile has practically reached the limit of its development is suggested by the fact that during the past year no improvements of a radical nature have been introduced.” – Scientific American, January 2, 1909. Scientific American […]
Read postDec 14, 2016
Investing time and effort into your annual auto dealership budget is the perfect way to begin your most profitable year ever As the year comes to a close, you’ve probably got a lot on your plate. Some things are fun and exciting to plan, like the dealership’s holiday party or your big sales promotion kicking off […]
Read postDec 12, 2016
Share your dealership’s sales ethics to increase customer trust and change public perception When you first opened the doors of your dealership, you had a vision in mind. You wanted it to be a special place where customers felt comfortable buying from you and trusted your employees, vehicles, and intentions. You pictured it as a […]
Read postDec 7, 2016
Millennial car buyers accounted for $4 million in U.S. sales last year — but are you prepared to sell to them? Every new generation is different, and as each one comes of age, older generations struggle to understand these individuals who will eventually run the country one day. One of the most polarizing generations is […]
Read post