One timeline. Every channel, nothing out of context: SMS, email, and calls in a single chronological view, updated in real time. Full context before every response, no tab-jumping required.
Communications
Every Conversation in One Place
AutoRaptor's communications tools bring text, email, and calls into a single unified inbox, so your team has everything they need to connect with customers, follow up faster, and never lose the thread of a conversation.
See if AutoRaptor fits your dealership in 10 minutes.
Core Capabilities
Text, Email & Call — All in One Place
Your customers don't care which channel you use. They just want a fast, professional response. AutoRaptor gives your team every communication tool in one place, with every conversation logged automatically.
Unified Inbox
SMS, email, and call history in one chronological timeline per Up Sheet. Every channel, every message, every interaction, visible in context, without switching tabs or digging through history.
Two-Way Texting
Send and receive texts directly inside AutoRaptor. Automate messages based on follow up strategy, attach vehicle photos and videos, and keep the full conversation history logged to the customer record automatically.
One-Click Calling
Call any customer directly from their Up Sheet with one click. No dialing, no searching. Every call is logged, recorded, and transcribed with a timestamp and duration, so managers always know what's been said and when.
Automated Email
Send personalized, branded emails using custom templates, automatically or on a schedule. Free your reps from manual email tasks so they can focus on the conversations that actually close deals.
Marketing Campaigns
Reach your entire database or a targeted segment, filtered by lease maturity, purchase history, or vehicle interest, with a coordinated email or text campaign. Flexible scheduling, rich media, and detailed analytics included.
Every Channel & Every Conversation, In Context
Your team shouldn't have to piece together a customer's history before every response. AutoRaptor brings every channel into one place, so reps always know what was said, what was sent, and what to do next.
A compose experience your team will actually use: Rich text email, clean SMS, and vehicle images, CARFAX links, and shortened URLs inserted directly from the toolbar. Scheduled messages appear in the timeline so nothing is hidden or out of order. Dial a customer without ever leaving the Up Sheet.
The right text, at the right time, from the right number: Schedule texts, attach photos and videos, and send CARFAX links on demand. Every text goes out from one consistent dealership number, every conversation logs automatically, and two-way replies are handled in real time inside AutoRaptor.
Every customer call, one click away, fully logged: One-click calling connects reps instantly with the customer's full history on screen. The moment the call ends, AutoRaptor logs the timestamp, duration, and outcome automatically — no manual updates required.
Reach the right customers at scale: Filter your database by lease maturity, purchase history, vehicle interest, or lead source. Send targeted email or text campaigns with personalized content, schedule for optimal timing, and track open rates, responses, and outcomes so every campaign improves on the last.
Every Conversation Starts and Stays in AutoRaptor
Built into every Up Sheet. Your dedicated onboarding specialist connects your existing phone numbers, sets up your email domain, configures your action-plan templates, and builds your first campaign, so your team is communicating professionally from day one.
Open any Up Sheet
Every customer has a unified inbox built into their Up Sheet. Text history, email threads, call logs, scheduled messages, and action-plan messages are all visible in one chronological timeline from the moment you open it.
Choose your channel and compose
Select SMS, email, or call from the compose window — all from the same screen. Insert vehicle images, CARFAX links, and rich content directly from the toolbar. Schedule the message or send it immediately.
Every interaction is logged automatically
The moment a message is sent or received, or a call is completed, AutoRaptor logs it to the timeline. Your team has full context. Your managers have full visibility. And your dealership has a complete, auditable communication record, without anyone having to write a thing down.
Connected workflow
One connected workflow. Clear next steps for every team.
3 Channels
Text, email, and calls, all managed from one unified inbox
100%
Of communications logged automatically to the customer's Up Sheet
One Number
Every text from your dealership goes out from a single, consistent number
Explore more AutoRaptor
Features that work even better together
If this feature fits how your dealership sells, these related tools can help your team connect the next step.
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The Results Speak for Themselves
AutoRaptor keeps the day-to-day sales workflow connected and visible.
See reviews
4.6/5
1200+ reviews -
Chad Randash
Randash Auto Center, Owner
“We looked at and tried out a few different CRMs, but AutoRaptor does a great job with its simplicity. It works well, and it’s an easy process.”
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Sarah Graf
Manager, EZ Loan Auto Sales
“Other CRMs are simple in appearance, but not usability. AutoRaptor is the opposite. The email marketing design and the use of creative templates are beautiful and couldn't be easier.”
Questions About AutoRaptor Communications
Common questions about how this AutoRaptor capability works for dealerships.
Yes. You can send and receive SMS with customers in real time. Every reply comes directly into the unified inbox on the customer's Up Sheet, so your team never loses the thread of a conversation.
Yes. Every text sent or received, every email, and every call is logged automatically to the customer's Up Sheet, with a timestamp and duration for calls. Your team doesn't need to record anything manually, and managers always have a complete, accurate picture of every customer interaction.
Yes. AutoRaptor supports your existing dealership phone numbers for calling. All outbound texts go from a single, consistent number per dealership, so customers always recognize who they're hearing from.
Yes. The AutoRaptor compose window lets you attach vehicle images and videos directly to SMS. You can also insert CARFAX links from the toolbar, and URLs are automatically shortened when sent.
The unified inbox is a redesigned communications timeline inside every Up Sheet. It shows your complete SMS, email, and call history in a single chronological view, with channel-specific tabs available when you need to filter. Scheduled and automated messages are visible in the timeline too, so nothing is hidden or out of context. The panel is also resizable, so your team can adjust it to fit their workflow.
Yes. AutoRaptor supports scheduled texts and emails, as well as fully automated messages — that fire automatically based on lead stage, time elapsed, or custom triggers. All scheduled and automated messages are visible in the unified inbox timeline, so your team always knows what's been sent and what's coming up.
Core communications tools — text, email, and calling — are included in every AutoRaptor plan.
Ready to Bring Every Conversation Into One Place?
Give your team the communication tools to respond faster, follow up consistently, and never lose the thread of a customer conversation, all inside AutoRaptor.
Text, email, and calls in one inbox
Every message logged automatically
Use your existing numbers
Live in 5–7 days
Resources
Learn More About Communications Hub for Dealerships
How Communications Hub supports dealership sales
Practical ways to keep sales work organized and visible.
AutoRaptor CRM workflows
See how connected CRM tools help independent dealers sell smarter.